Over the last 25 years, I have built five multi-million dollar companies, all without ever having a physical office. I worked “remote” before we had tools like zoom or slack. I kept in touch with my team members through conference calls and emails. And while the tools and technology have changed greatly through the years, the secrets to running a business remotely are fundamentally still the same.
Business owners across the country are having to adapt to a different way of doing business. The majority of us are under orders from the government to either “shelter-in-place” or “stay safe at home” and with that comes a new (and unique) set of challenges. So I wanted to share my tips for running a business with a remote workforce.
1. Keep The End Goal in Mind
Whether your staff is working a cubicle away or across town (or the country) the end goal for any business is still the same. You want everyone to do a good job. You want them to have the tools and information necessary to service your customers and help grow your business. With that in mind, it’s imperative that you take the time to define the role and the expectations for each team member who is now going to be working from home during a shelter-in-place order.
For my team, that means weekly and monthly scorecards and